1.
Why
book
with
roses.net?
Roses.net
offers
a
wide
range
of
simple,
clean,
accessible
and
well
deserved
establishments,
located
near
downtown
and
places
of
interest.
Our
goal
is
to
offer
accomodation
with
the
best
value
for
money,
in
hotels,
B&Bs
and
apartments.
Roses.net
is a
simple
and
easy
to
use
online
reservation
website,
where
you
get
an
instantaneous
confirmation
for
the
dates
selected.
No
complications
and
no
delay.
2.
Can
I
get
a
better
price
if I
book
directly
with
the
establishment?
The
accommodation
price
can
vary
according
to
the
occupancy,
season
and
predicted
requests.
We
work
in
accordance
with
all
the
establishments'
prices
parity.
In
most
cases,
we
have
negotiated
lower
prices
for
our
website.
3.
How
are
the
rooms?
How
do I
know
if I
will
like
the
establishment?
All
our
establishments
offer
clear
photos
and
a
detailed
description.
Some
of
them
even
have
a
video.
Moreover,
they
are
indicated
on
our
town
map,
which
will
allow
you
to
find
out
exactly
where
they
are
located.
We
encourage
all
our
customers
to
leave
a
comment
or
feedback
on
the
establishment
they
visited,
that
way
you
will
also
be
able
to
consult
the
other
travelers'
point
of
view.
4.
How
do I
get
to
Roses
from
the
Barcelona
airport
"El
Prat"?
There
are
three
possibilities
in
public
transportation:
train,
bus
or
taxi.
Train:
the
RENFE
train
service
has
an
approximate
frequency
of
30
minutes
and
stops
at
Sants
and
Plaza
de
Catalunya
right
downtown.
The
trip
is
about
30
minutes
long.
Then
you
will
have
to
take
a
different
train
to
Figueres,
which
will
be
approx.
a
two-hour
journey.
From
Figueres
to
Roses,
you
will
find
buses
that
run
every
30
minutes
approx.
(www.sarfa.com)
Bus:
direct
from
the
airport
to
Figueres.
Change
of
buses
in
Figueres
to
Roses.
More
information:
www.alsa.es
Taxi:
the
cost
is
more
or
less
230€.
Contact:
+34
972
253033
www.taxisroses.com
5.
How
do I
get
to
Roses
from
the
Girona-Costa
Brava
airport?
There
are
direct
buses
from
the
Girona-Costa
Brava
airport
to
the
Roses
main
bus
station.
More
information:
www.sagales.com
6.
What
do I
have
to
do
if I
want
to
modify
the
number
of
nights
or
persons
in
my
booking?
It
is
possible
to
modify
the
booking
simply
by
sending
an
email
to
info@roses.net,
respecting
the
establishment
cancellation
policy
deadlines.
Please
note
that
a
booking
change
is
submitted
to
vacancy.
7.What
happens
with
my
credit
card
information?
In
order
to
make
and
guarantee
the
reservation,
3000
Anfocat
SL
will
be
obliged
to
give
your
credit
card
information
to
the
booked
establishment.
(All
the
credit
card
information
is
automatically
deleted
from
the
establishment
extranet
seven
days
after
your
date
of
departure.)
8.
Is
the
payment
system
secure?
Yes,
it
is.
The
information
inserted
at
the
moment
of
payment
is
encrypted
by
an
SSL
system,
and
is
by
no
means
accessed
by a
third
party.
YOUR
DATA
SAFETY
IS
VERY
IMPORTANT
TO
US.
We
use
the
"Secure
Sockets
Layer"
(SSL) software from
VeriSign which guarantees
the encryption of
the credit card
data sent via the internet,
preventing third party
access to this information.
This software ensures that
every transaction is 100%
secure. After making the
booking,
you
will
receive
an
email
confirmation
with
the
payment
details
and
booked
dates,
as
well
as
the
address,
phone
number
and
email
of
the
establishment
where
you
have
made
the
booking.
You
will
then
have
to
pay
the
rest
of
the
amount
at
your
arrival
at
the
establishment,
according
to
the
approved
means
of
payment.
9.
Can
the
booking
confirmation
be
sent
along
with
the
hotel
address?
What
happens
if I
did
not
receive
the
confirmation
email?
All
the
details
of
your
reservation,
as
well
as
the
hotel
email
and
phone
number,
are
included
in
the
confirmation
email
that
you
will
receive
upon
completing
the
booking.
Please
make
sure
the
email
does
not
go
to
your
spam
box.
If
you
lose
this
confirmation
email,
please
contact
us.
10.Is
the
town
safe?
Just
like
in
any
tourist
town,
one
has
to
pay
extra
attention
especially
in
the
busiest
areas.
The
most
frequent
complaint
filings
are
generally
related
to
purse
snatching,
but
the
robbery
rate
is
quite
low.
The
best
way
to
avoid
this
kind
of
incident
is
to
be
careful
and
watchful.
11.
What
happens
if I
decide
to
cancel
my
booking?
Please
note
that
each
establishment
applies
its
own
cancellation
policy.
You
can
consult
it
at
any
time
during
the
booking
process
in
our
website
but
also
in
your
booking
confirmation
email.
(i)
In
order
to
cancel
a
reservation,
you
must
send
an
email
to
info@roses.net
and
according
to
the
cancellation
deadlines
specified
by
the
establishment,
which
is
detailed
in
your
confirmation
email.
For
further
information,
please
consult
the
cancellation
policy
in
your
confirmation
email.
(ii)
You
can
also
cancel
your
reservation
using
the
cancellation
option
online.
Simply
click
on
the
following
link:
cancellation
and
choose
the
hotel
you
made
the
reservation
at,
enter
your
ID
code
and
reservation
number
and
follow
the
instructions.
You
will
immediately
receive
a
cancellation
email
with
all
the
details.
12.
What
happens
in
case
of a
late
cancellation?
(if
cancelled
after
the
specified
deadline
or
if
no
show)
